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Get in touch

Ask about short links, account access, analytics, public pages, or product feedback. Include enough context for us to understand the request, but never send passwords or sensitive authentication details.

Simple workflow

Basic short links can be created without an account.

Destination rules

Links must use valid public HTTP or HTTPS destinations.

Abuse reports

Harmful short links belong in the dedicated report form.

Clear expectations

Support requests target an initial review within two business days.

Response and delivery expectations

  • General support: our operational target is an initial review within two business days.
  • Urgent link abuse: use the abuse report form; safety threats have a target initial review within one business day.
  • These are response targets, not contractual service-level agreements or guarantees. Complex requests, holidays, or unusual volume can take longer.
  • The form records your message in UrlShorter's support queue. A success screen confirms that record was created; the form does not promise an email receipt or automatic email notification.
Support intakeUse the recorded contact form